Bouygues Telecom
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Bouygues Telecom My European eSIM Travel Basic+
eSIM Europe
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    Product Quantity Price
    Bouygues Telecom My European eSIM Travel Basic+
    eSIM Europe
    21.90
    Sub Total 0.00
      -€
      Coupon: -€
      Email Delivery - QR Code
      0.00
      Total 0.00
      (EUR)
      Have Coupon/Voucher? Click Here!
      Redeem!
      Secure Payments

      FAQs about eSIMs

      What is an eSIM?
      An eSIM is a SIM card directly integrated into your device by the manufacturer. It does not need to be inserted into your smartphone and can be programmed remotely. The operation of the eSIM is identical to a physical SIM card. Only the installation of the user profile and the activation is slightly different.
      Which smartphones are eSIM compatible?

      The list is constantly updated as more eSIM-compatible devices get released into the market.

      Please ensure that your device is eSIM-compatible and carrier unlocked before purchasing. Note that country and carrier-specific restrictions may apply and that this list may not be complete.

      Call *#06# (USSD Code - free of charge) to confirm if your device has an EID number. Devices with an EID number are eSIM-compatible. If you have an MEID number, please contact our support first before placing an order.

       

      Apple*


      • iPhone 15
      • iPhone 15 Plus
      • iPhone 15 Pro
      • iPhone 15 Pro Max
      • iPhone 14
      • iPhone 14 Plus
      • iPhone 14 Pro
      • iPhone 14 Pro Max
      • iPhone 13
      • iPhone 13 Pro
      • iPhone 13 Pro Max
      • iPhone 13 Mini
      • iPhone 12
      • iPhone 12 Mini
      • iPhone 12 Pro
      • iPhone 12 Pro Max
      • iPhone 11
      • iPhone 11 Pro
      • iPhone 11 Pro Max
      • iPhone XS
      • iPhone XS Max
      • iPhone XR
      • iPhone SE (2020)
      • iPhone SE (2022)
      • iPad Air (3rd Generation)
      • iPad Air (4th generation)
      • iPad Pro 11‑inch (1st generation)
      • iPad Pro 11‑inch (2nd generation)
      • iPad Pro 11-inch (3rd generation)
      • iPad Pro 12.9‑inch (3rd generation)
      • iPad Pro 12.9‑inch (4th generation)
      • iPad Pro 12.9-inch (5th generation)
      • iPad (7th generation)
      • iPad (8th generation)
      • iPad (9th generation)
      • iPad Mini (5th generation)
      • iPad Mini (6th generation)

      * iPhones from Mainland China are not eSIM-compatible.
      * iPhones from Hong Kong and Macao (except for iPhone 13 mini, iPhone 12 mini, iPhone SE 2020, and iPhone XS) are not eSIM-compatible.

       

      Samsung*


      • Samsung Galaxy S23 Ultra
      • Samsung Galaxy S23+
      • Samsung Galaxy S23
      • Samsung Galaxy S22 Ultra 5G
      • Samsung Galaxy S22+ 5G
      • Samsung Galaxy S22 5G
      • Samsung Galaxy S21 Ultra 5G
      • Samsung Galaxy S21 5G
      • Samsung Galaxy S21+ 5G
      • Samsung Galaxy S20
      • Samsung Galaxy S20+
      • Samsung Galaxy Note 20+
      • Samsung Galaxy Note 20
      • Samsung Galaxy Note 20 Ultra
      • Samsung Galaxy Z Fold
      • Samsung Galaxy Z Fold2
      • Samsung Galaxy Z Fold3
      • Samsung Galaxy Z Fold4
      • Samsung Galaxy Z Flip
      • Samsung Galaxy Z Flip3 5G
      • Samsung Galaxy Z Flip4

      * The following Samsung smartphones are not eSIM-compatible:

      • Samsung S20 FE Series & Samsung S21 FE Series
      • Samsung Galaxy S20, Galaxy S21, and Galaxy Z Flip 5G from the USA
      • Samsung Galaxy Note 20 Ultra and Samsung Galaxy Z Fold 2 from the USA & Hong Kong

      * Only the Samsung Galaxy S23, Samsung Galaxy S23+, Samsung Galaxy S23 Ultra, Samsung Galaxy Z Flip4, and Samsung Galaxy Z Fold 4 purchased in South Korea are eSIM compatible.

      * Samsung Galaxy S21 series devices (with the exception of FE models) from Canada and the USA may be eSIM-compatible as long as the One UI 4 update is installed. Call *#06# (USSD Code - free of charge) to confirm if your device has an EID number.

       

      Google Pixel


      • Google Pixel 3 & 3 XL*
      • Google Pixel 3a & 3a XL*
      • Google Pixel 4, 4a & 4 XL
      • Google Pixel 5
      • Google Pixel 6
      • Google Pixel 6 Pro
      • Google Pixel 6a
      • Google Pixel 7
      • Google Pixel 7 Pro

      * The following Google smartphones are not eSIM-compatible:

      • Pixel 3 from Australia, Taiwan, and Japan
      • Pixel 3 purchased with service from the USA or Canada other than Sprint and Google Fi
      • Pixel 3a from South East Asia and with Verizon service.

       

      HAMMER


      • HAMMER Explorer PRO
      • HAMMER Blade 3
      • HAMMER Blade 5G
      • myPhone NOW eSIM

       

      Motorola


      • Motorola Razr 2019
      • Motorola Razr 5G

       

      Huawei


      • Huawei P40
      • Huawei P40 Pro*
      • Huawei Mate 40 Pro

      * Huawei P40 Pro+ is not compatible with eSIMs.

       

      OnePlus


      • OnePlus 11 5G*

      * only supported by certain regions. Call *#06# (USSD Code - free of charge) to confirm if your device has an EID number.

       

      OPPO


      • OPPO Find X3 Pro
      • OPPO Find X5
      • OPPO Find X5 Pro
      • OPPO Reno A

      * only supported by certain regions. Call *#06# (USSD Code - free of charge) to confirm if your device has an EID number.

       

      Sony


      • Sony Xperia 10 III Lite
      • Sony Xperia 10 IV
      • Sony Xperia 1 IV

       

      Others


      • Nuu Mobile X5
      • Gemini PDA 4G+Wi-Fi
      • Fairphone 4
      • Xiaomi 12T Pro (Global)

       

      Still not sure if your device supports eSIM? Contact our support via email/live chat or contact your vendor/carrier directly.

      How do I activate my eSIM?
      Once you have purchased your Travel eSIM, you need to scan your QR code on your compatible phone. The activation of the eSIM takes place immediately after the activation request if you are in Europe.

      iPhone:

      • In "Settings" select "Cellular Data".
      • Select "Add a cellular package".
      • Scan the QR code and register the eSIM.

      Android:

      • Go to "Settings" and then select "Connections".
      • Select "SIM card manager".
      • Select "Add a Mobile plan", then "Add via QR Code".
      • Scan the QR Code and register the eSIM.
      • Select "OK" at the end of the profile download.

      Once your profile is downloaded to your phone, you will be able to access the Bouygues Telecom mobile network.


      Troubleshooting Steps

      In the event that you encounter any network-related difficulties, please proceed by following the steps outlined below:

      • Enable Data Roaming
      • Set Network to Automatic
      • Choose 4G/LTE as Preferred Network Type
      • Deactivate other SIM Cards or eSIMs

      Should you require further assistance, please do not hesitate to contact our support team
      How does the activation process work?
      You buy the eSIM on the website and you will receive your QR Code by email.

      Upon receipt of the email, you can download your eSIM profile to your phone by scanning the QR Code anywhere in the world. You will need to be connected to an internet network (WIFI or cellular). Your eSIM is ready.

      When you arrive in Europe or if you are already in Europe, you just have to select it as your main SIM Card.
      Is the activation immediate?
      Yes, your eSIM is activated immediately if you are in Europe. If you are abroad, your eSIM will be activated when you arrive in Europe.

      You can therefore load and scan your QR code from anywhere in the world well before your arrival in Europe without your offer starting.
      I am changing smartphones. Can I transfer my eSIM to my new phone?
      You can transfer your profile from one phone to another.

      • Connect to the Internet via WiFi (transferring eSIMs without WiFi does not work)
      • Delete your eSIM profile from your first phone
      • Scan your QR Code from your 2nd phone (it may take a few minutes to download your eSIM profile again).

      If you had personalized your PIN code, it will be reset by default

      How do I delete my eSIM profile on my phone?
      To delete your eSIM profile from your phone, you must erase your eSIM. Your phone must be connected to the WiFi.

      iPhone:
      • Go to the settings
      • Select "Cellular Plans".
      • Then select on "Erase my cell phone plan"

      Android:
      • Go to "Settings" and then select "Connections".
      • Select "SIM card manager".
      • Select the mobile plan you want to delete
      • Select "Delete".
      • Confirm your request by selecting "Reset".
      My eSIM is blocked. How do I get my PUK code?
      The eSIM works in the same way as a SIM card. You can find the PUK code in the email provided at the time of subscription.
      What happens if my phone is stolen?
      Similar to a physical SIM Card, you have to replace it with a new one.
      What happens if I lose my QR Code?
      You can continue to benefit from your eSIM, but you will not be able to request a new QR Code if you change or lose your phone.
      Is there always a PIN code and a PUK code?
      The PIN code is 0000. The eSIM works in the same way as the physical SIM: it has a PIN code and a specific PUK code in case the PIN code is blocked.
      What is the advantage of offering multiple usages/eSIM downloads?
      Today we are the only operator to offer multiple downloads. If you change your phone, you can put your eSIM profile on your new phone without having to request a new eSIM. - All you have to do is use the QR code that was sent to you.
      What if I want to continue using my foreign number while in Europe?
      You can continue to use your foreign number and offer freely while having the My European eSIM.

      You will still be reachable, however your operator may charge you roaming fees for your calls, SMS and DATA usage.
      Can I use the eSIM for the local data plan while still receiving calls on my SIM Card (or vice versa)
      Yes, you can if your phone supports Dual SIM functionality!

      Dual SIM allows you to have two active (e)SIM Cards and you choose which one should use cellular data and can send/receive messages. You will still be reachable however your operator may charge you roaming fees for your calls, SMS and DATA usage.

      iPhone:*
      • Setting > Cellular > Tap "Default Voice Line" > Chose your primary SIM Card for Calls
      • Setting > Cellular > Tap "Cellular Data" > Chose your primary SIM Card for Mobile Data
      *The option is only available when both (e)SIM Cards are activated
      Android:
      • Settings > Network & Internet (Wireless & Networks) > Tap "SIM Cards" ("Dual SIM Setting") > You can select your primary SIM Card for either Calls or Data